The GDPR is coming soon

This legislation will replace current data privacy law, giving more rights to you as an individual and more obligations to organisations holding your personal data.

One of the rights is a right to be informed, which means we have to give you even more information than we do now about the way in which we use, share and store your personal information.

This means that we will be publishing a new privacy notice so you can access this information, along with information about the increased rights you have in relation to the information we hold on you and the legal basis on which we are using it.

This new privacy notice will be published on this website on 25 May.

All details provided by you to us of which we can identify you with are held and processed in accordance Data Protection Act 1998 (“the Act”) and the Principles contained within the Act.

User anonymity and personal privacy
Some services on this website require us to collect personal information from you. To comply with the Act, we have a duty to tell you how we store the information we collect and how it is used.

We use information held about you in the following ways:
Information you give to us. We will use this information:

  • to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have enquired about;
  • to provide you with information about goods and services we feel may interest you. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data;
  • to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources. We may combine this information with information you give us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

However, any information you do submit to us will be stored securely and, save for analytics and search engine providers that assist us in the improvement and optimisation of our site, will never be passed on or sold to any third party.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property or safety our customer, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

All details provided by you to us of which we can identify you with are held and processed in accordance Data Protection Act 1998 (“the Act”) and the Principles contained within the Act.

User anonymity and personal privacy

Some services on this website require us to collect personal information from you. To comply with the Act, we have a duty to tell you how we store the information we collect and how it is used.

We use information held about you in the following ways:

Information you give to us. We will use this information:

  • to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have enquired about;
  • to provide you with information about goods and services we feel may interest you. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data;
  • to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources. We may combine this information with information you give us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

However, any information you do submit to us will be stored securely and, save for analytics and search engine providers that assist us in the improvement and optimisation of our site, will never be passed on or sold to any third party.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property or safety our customer, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

DEADLINE FOR COMPLIANCE: 25 May 2018

THE EU GENERAL DATA PROTECTION REGULATION (GDPR)

1.     Introduction

1.1.    Any business that handles personal data will have to follow new data protection rules and regulations from 25 May 2018. The General Data Protection (GDPR) apply from 25 May 2018 supersedes the UK Data Protection Act 1998 (DPA). GDPR expands the rights of individuals to control how their personal data is collected and processed and, places a range of new obligations on organisations to be more accountable for data protection.

1.2.    UK organisations handling personal data will still need to comply with the GDPR, regardless of Brexit. The GDPR will come into force before the UK leaves the EU, and the government has confirmed that the Regulation will apply a position that has been stated by the Information Commissioner’s Office (ICO).

1.3.    P4Parking UK Ltd (‘We’ or ‘Us’) are committed to protecting and respecting your personal data and privacy. This privacy policy relates to our use of any personal data we collect from you via our services. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal data including the Data Protection Act 1998 (DPA) and the General Data Protection Regulation together, and with other subsequent laws “Data Protection Laws”.

 

2.     Awareness

2.1.    For the purpose of the Data Protection Laws, the data controller is P4Parking UK Ltd, registered company number 06751164.

2.2.    P4Parking UK Ltd makes sure that decision makers and key people in the company are aware that the law is changing to the GDPR.

2.3.    If you want to request more information about our privacy policy or information regarding data protection you should contact us using the details provided below:

 

Data Protection Officer (DPO): M. Axente

P4Parking UK Ltd

PO BOX 71107, London, SE18 9LB

Email: dataprotection{at}p4parking.co.uk

 

3.     Privacy Policy for Users of P4Parking Managed Car Parks in relation to the issue of Parking Charge Notice (PCNs)

 

3.1.    P4Parking (UK) Ltd (hereafter referred to as ‘the operator’) is committed to protecting personal data, respecting the users and complying with the relevant legislation. It is recognised that the operator is a data controller as described under relevant legislation (the Data Protection Act 1998 and the General Data Protection Regulation – 25 May 2018) and therefore processes and stores personal data in relations to the enforcement of Parking Charge Notice.

3.2.    Entry into the car park might result in your personal data being obtained, retained, and processed. The data processed may be inclusive of (but not limited to) the vehicle registration mark, address of the keeper or driver of the vehicle, photographic evidence of you and your vehicle, time and movements of the vehicle in question, and any other data that may be relevant to a dispute over the use of the car park.

3.3.    The justification for which the data is processed is as follows:

3.3.1.1.              To ensure compliance with your obligations under the contract entered in when you entered and remained on the land and for legitimate purposes of pursuing the driver and/or any another party who may become liable for payment of any fees

3.3.1.2.              To protect our clients’ rights as owners of the private land.

3.4.    P4Parking lawful basis for processing data is:

3.4.1. ‘Contract’ – Processing is necessary for the performance of a contract with the data subject or take steps to enter into a contract.

3.4.2. ‘Legitimate interest’ – processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party.

3.4.2.1.              The pursuance of unpaid parking charges and related enforcement

3.4.2.2.              Legitimate interests of our clients in the protection of their rights as landowner.

3.4.3. ‘Consent’ – the data subject has given consent to the processing of his or her personal data for one or more specific purposes.

3.5.    Where there is a fee which is payable we may seek personal details of the registered keeper of the vehicle from the DVLA and other third parties (for example the registered keeper or hire companies where applicable) who may possess information which could assist us in resolving any dispute. In most circumstances, data will be retained for up to five years. In some cases, data may be held for longer than this time frame, for example:

3.5.1. When there is an on-going dispute, which requires us to hold the data for longer than normal.

3.5.2. Where a court order has been made allowing us to pursue outstanding money after the expiration on 6 years.

3.6.    Enforcement of Parking Charge Notices may include the passing of personal data to third parties such as debt recovery companies, solicitors and high court enforcement bailiffs. Data may also be passed to our clients (i.e. landowners) as part of their legitimate interests.

3.7.    Personal data may be provided willingly and freely by the data subject through the representations procedure. This includes names and addresses, but may include sensitive personal data such as health information for appeals based in mitigation. Data is retained, again, for the legitimate interests of the operator and the operator’s clients.

3.8.    As a data subject, you have the right to request all personal data held regarding yourself and your vehicle through a Request. This request must be made in writing either to the operator’s postal address or via email directly to the Data Protection Officer.  Your Request will be fulfilled upon receipt of proof of identity. The fulfilled request will be sent by Royal Mail first class post to the provided address and completed within one month of receipt.

3.9.    Please note that your Requests are free of charge, except if the request is manifestly unfounded or excessive, particularly if repetitive. The operator may refuse to comply with the request or charge a reasonable administration fee of £10.00.

3.10. Please also contact us (either by post or email), with proof of identification and any relevant information such as reference numbers, if you:

3.10.1.    Object to your personal data being processed, and/or

3.10.2.    Believe the details we hold on you are incorrect and would like us to rectify this, and/or

3.10.3.    Would like us to delete the data we hold on you, and/or

3.10.4.    Would like to restrict how we process your data

3.11. Please note that you have the right to request the above, however, when we receive your requests we may object to your request if we do not agree with it. However, if you do make the request we will tell you if the request has been granted or not.

3.12. If you feel that your data has been processed unfairly or unlawfully, you may complain to the Information Commissioners Office (ICO) at www.ico.org.uk. For further information on your rights as a data subject, please refer to the ICO (website as above) and the text of the General Data Protection Regulations 2018.

 

4.     Privacy Policy for the Users of P4Parking Managed Car Parks in relation to the issue of parking permits or visitor scratch cards

 

4.1.    Applying for a permit may result in your personal data being obtained, retained and processed. The data processed may be inclusive of (but not limited to) your name; current address; vehicle registration mark; copies of documentation such as utility bills, insurance documents, lease documents, tenancy agreements and driving licenses; credit/debit card details; telephone contact numbers; e-mail addresses.

4.2.    The purposes for which the data is processed is as follows;

4.2.1. To implement a permit system, thereby fulfilling and protecting rights of residents that may be granted under lease documents or tenancy agreements with regards to parking i.e. ensuring those with entitlement to park gain access to said parking. This implementation may include obtaining proof of address, proof of vehicle ownership, proof of identity etc.

4.2.2. To protect our client’s rights as owners of private land

4.3.    The operator processes this data fairly and lawfully, with the lawful basis being;

4.3.1. ‘Legitimate interests’ – Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party

4.3.1.1.              Protection of the rights of all residents in terms of parking

4.3.1.2.              Legitimate interests of our client(s) in the protection of their rights as landowners

4.3.2. Consent’ – the data subject has given consent to the processing of his or her personal data for one or more specific purposes;

4.4.    Data may be passed to our clients (i.e. landowners) as part of their legitimate interests.

4.5.    In most circumstances, data will be retained for up to six years. In some situation, data may be held for longer than this time frame. For example;

4.5.1. When there is an on-going dispute, which requires us to hold the data for longer than normal.

4.5.2. Where a court order has been made allowing us to pursue outstanding money after the expiration of 6 years.

4.6.    Sensitive debit and credit card details are in most cases not held longer than 24 hours.

4.7.    As a data subject, you have the right to request all personal data held regarding yourself and your vehicle through a Request. This request must be made in writing either to the operator’s postal address or via email directly to the Data Protection Officer. Your Request will be fulfilled upon receipt of proof of identity. The fulfilled request will be sent by Royal Mail first class post to the provided address and completed within one month of receipt.

4.8.    Please note that your Requests are free of charge, except if the request is manifestly unfounded or excessive, particularly if repetitive. The operator may refuse to comply with the request or charge a reasonable administration fee of £10.00.

4.9.    Please also contact us (either by post or email), with proof of identification and any relevant information such as reference numbers, if you:

4.9.1. Object to your personal data being processed, and/or

4.9.2. Believe the details we hold on you are incorrect and would like us to rectify this, and/or

4.9.3. Would like us to delete the data we hold on you, and/or

4.9.4. Would like to restrict how we process your data

4.10. Please note that you have the right to request the above, however, when we receive your requests we may object to your request if we do not agree with it. Yet, if you do make the request we will tell you if the request has been granted or not.

4.11. If you feel that your data has been processed unfairly or unlawfully, you may complain to the Information Commissioners Office (ICO) at www.ico.org.uk. For further information on your rights as a data subject, please refer to the ICO (website as above) and the text of the General Data Protection Regulations 2018.

 

5.     Privacy Policy for the Users of P4Parking Managed Car Parks who reside at the development and do not have the entitlement to park and or do not require a parking permit

 

5.1.    Residing on the development whereby the landowner has authorised the use of our services may result in your personal data being obtained, retained and processed. The amount of data held varies according to parking rights.

5.2.    Should you have no rights to park or do not require a permit, data held may be inclusive of

5.2.1.  Your name & full postal address

5.2.2.  Images of your property

5.3.    Your full postal address may be recorded and marked as having no parking rights or not requiring a permit. Your name and postal address are unlikely to be held on our systems in conjunction with one another and your name is unlikely to be retained at all.

5.4.    Images of your property may be retained as part of our scheme implementation procedure. Upon installation of signage, photographs are taken of the parking area. Additionally, if correspondence is hand delivered, video footage, recorded on a body camera, evidencing the hand delivery is retained.

5.5.    The purposes for which the data is held are as follows:

5.5.1.  To implement a permit system, thereby fulfilling and protecting rights of residents that may be granted under lease documents or tenancy agreements with regards to parking i.e. ensuring those with entitlement to park gain access to said parking.

5.5.2.  As evidence that  may be needed should disputes arise over permits and/or the issue of Parking Charge Notices

5.5.3.  To protect our client’s rights as owners of private land

5.6.    The operator processes the data fairly and lawfully, with the lawful basis being rooted in our legitimate interest. Our legitimate interests can be summarised as:

5.6.1.  Protection of the rights of all residents in terms of parking

5.6.2.  Pursuance of unpaid Parking Charge Notices and the pursuing of contractual obligations

5.6.3.   Legitimate interests of our client(s) in the protection of their rights as landowners

5.7.    Data may be passed to our clients (i.e. landowners) as part of their legitimate interests.

5.8.    In most circumstances, data will be retained for up to six years. In some situations, data may be held for longer than this time frame. For example;

5.8.1.    When there is an on-going dispute, which requires us to hold the data for longer than normal.

5.8.2.    Where a court order has been made allowing us to pursue outstanding money after the expiration of 6 years.

5.9.    As a data subject, you have the right to request all personal data held regarding yourself and your vehicle through a Request. This request must be made in writing either to the operator’s postal address or via email directly to the Data Protection Officer.  Your request will be fulfilled upon receipt of proof of identity. The fulfilled request will be sent by Royal Mail first class post to the provided address and completed within one month of receipt.

5.10. Please note that your Requests are free of charge, except if the request is manifestly unfounded or excessive, particularly if repetitive. The operator may refuse to comply with the request or charge a reasonable administration fee of £10.00.

5.11. Please also contact us (either by post or email), with proof of identification and any relevant information such as reference numbers, if you:

5.11.1.    Object to your personal data being processed, and/or

5.11.2.    Believe the details we hold on you are incorrect and would like us to rectify this, and/or

5.11.3.    Would like us to delete the data we hold on you, and/or

5.11.4.    Would like to restrict how we process your data

5.12. Please note that you have the right to request the above, however, when we receive your requests we may object to your request if we do not agree with it. Yet, if you do make the request we will tell you if the request has been granted or not.

5.13. If you feel that your data has been processed unfairly or unlawfully, you may complain to the Information Commissioners Office (ICO) at www.ico.org.uk

 

6.     Link to other websites

6.1.    This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

7.     Security

7.1.    Unfortunately, no data transmission over the Internet is guaranteed 100% secure, but we do take appropriate steps to protect the security of your personal data.

 

For further information on your rights as a data subject, please refer to the ICO (website as above) and the text of the General Data Protection Regulations 2018.

We keep our privacy notice under regular review. This privacy notice was last updated on 24 May 2018.

All details provided by you to us of which we can identify you with are held and processed in accordance Data Protection Act 1998 (“the Act”) and the Principles contained within the Act.

User anonymity and personal privacy
Some services on this website require us to collect personal information from you. To comply with the Act, we have a duty to tell you how we store the information we collect and how it is used.

We use information held about you in the following ways:
Information you give to us. We will use this information:

  • to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have enquired about;
  • to provide you with information about goods and services we feel may interest you. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data;
  • to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources. We may combine this information with information you give us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

However, any information you do submit to us will be stored securely and, save for analytics and search engine providers that assist us in the improvement and optimisation of our site, will never be passed on or sold to any third party.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property or safety our customer, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.